Detailed resin miniatures need extra protection in transit. Learn how we pack orders, which carriers we use and what matters for tracking, delivery times and international shipping.
Quality checkBefore packing
Detail protectedCushioning for delicate parts
TrackingWith supported parcel services
Germany to worldwideDPD · UPS · DHL
Packlink supports a large part of our shipping workflow. Packlink is the shipping platform; your parcel is delivered by the carrier booked for that shipment.
For deliveries within Germany we primarily use DPD and UPS. The exact service is selected for the parcel and destination. Tracking is provided whenever the booked service supports it.
DPD publishes a regular transit time of 1–2 business days for DPD CLASSIC within Germany after handover.
Orders to EU destinations are mainly shipped with DPD or UPS. We choose a suitable service based on destination, parcel size and available routing.
DPD publishes regular European transit times of around 1–4 business days for DPD CLASSIC after handover.
For destinations outside our regular EU routes we primarily use DHL. International transit times depend strongly on the destination country, customs processing and the booked DHL service.
For international shipments, the tracking information and destination-specific routing are the best source for the current delivery status.
Note: carrier transit times begin only after handover to the parcel service. Production/processing time, weekends, public holidays, customs clearance, islands, remote areas and exceptional transport events can extend the total delivery time.
You order your miniatures and see the shipping options configured for your address in the cart or checkout.
After production and finishing, the order is visually checked again before packing.
Delicate areas are positioned and cushioned to reduce stress on fragile details during transport.
We select the intended route — mainly through Packlink with DPD/UPS in Germany and the EU, or DHL for international destinations.
Once tracking is available, you can follow the shipment through the respective carrier.
Resin allows very fine weapons, tips, horns, wings and other details. Those areas are more sensitive to pressure and impact, so packing is not only about the outer box — the position of the miniature inside the parcel matters just as much.
After delivery: prepare & paint your miniatures →Enough room for cushioning without letting the contents move unnecessarily inside the box.
Protruding details should avoid direct pressure from packing material or other models wherever practical.
The order is checked for obvious damage and completeness before packing.
We deliberately avoid a blanket shipping-rate table when actual costs depend on destination, parcel and available service. The shipping method shown in the cart or checkout is the relevant option for your specific order.
Go to shop →Shipments to destinations outside the EU customs area may be subject to import VAT, duties or handling fees depending on the destination. Requirements vary by country and can affect transit time.
The key answers about shipping your resin miniatures.
We handle a large part of our shipping workflow through Packlink. Within Germany and the EU we primarily ship with DPD and UPS; international shipments are primarily sent with DHL. The carrier shown in your shipping confirmation is the carrier actually handling your parcel.
The shipping methods and prices available for your delivery address are shown in the cart or checkout. Costs can depend on destination, parcel dimensions, weight and the shipping service available at the time of the order.
Delivery time consists of any stated production or processing time plus carrier transit time. DPD currently publishes regular DPD CLASSIC transit times of 1–2 business days in Germany and around 1–4 business days within Europe after handover. UPS and DHL times depend on the selected service and destination. These are carrier estimates, not guaranteed delivery dates from SBMiniatures.
For trackable parcel services, we provide the shipment or tracking number once the parcel has been prepared and handed into the shipping workflow. Tracking updates are generated by the respective carrier.
Before dispatch, miniatures are visually checked and packed to reduce pressure on protruding details. We use appropriately sized outer packaging and cushioning so that weapons, horns, wings and other fine parts have as much protection and clearance as practical during transport.
Yes. International shipments are primarily sent with DHL. Availability, transit time and shipping cost depend on the destination country and are shown according to the shipping options configured for your address.
For deliveries outside the EU customs area, import VAT, customs duties, carrier handling fees or other charges may apply depending on the destination. Unless explicitly stated otherwise during checkout, such charges can be collected separately by customs authorities or the delivery carrier.
Please contact us promptly and send clear photos of the affected miniature and the shipping packaging. Do not discard the packaging immediately, as photos or the packaging itself may be useful when assessing transport damage.
Carrier scans are not always generated at every transport step, especially on international routes. If the parcel is clearly beyond the expected carrier transit window, contact us with your order number so we can review the shipment.
Contact us as soon as possible. We can only change an address while the order has not yet been handed over to the carrier. After dispatch, possible delivery changes depend on the carrier and the booked service.
